Shipping policy
SHIPPING POLICY
PROCESSING AND DELIVERY TIME
Our physical bread products are baked fresh to order and typically require 1–3 business days to prepare before shipment. Once shipped through USPS, estimated delivery time is 3–5 business days. Most orders should arrive approximately 4–8 business days after the order is placed, excluding weekends and holidays. Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances outside our control may cause delays.
FREE SHIPPING
Yes. Standard USPS shipping is included with all physical product orders. There is no additional standard shipping charge at checkout.
WHERE WE SHIP
We ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, or international destinations.
TRACKING INFORMATION
When your order ships, tracking information will be sent to the email address entered during checkout. Please allow up to 24 hours for USPS tracking information to begin updating.
SHIPPING ADDRESSES
Please review your complete shipping address carefully before placing your order. If you notice an error, contact us immediately at hello@cutdacarb.com.
Once an order has been marked as shipped or transferred to USPS, we cannot change, correct, or redirect the shipping address.
FRESHNESS AND STORAGE
Refrigerate Cut Da Carb flatbreads and pita breads immediately upon arrival and keep their packages tightly sealed. Cut Da Carb Breadcrumbs do not require refrigeration; store them in a cool, dry place and keep the bag tightly sealed. Always follow the storage instructions and expiration date printed on each package.
USPS DELIVERY AND MISSING PACKAGES
Customers are responsible for providing a safe and accessible delivery location and for retrieving packages promptly after delivery.
When USPS tracking marks a package as delivered, Cut Da Carb is not responsible for packages that are subsequently lost, stolen, left unattended, damaged by weather, or damaged or consumed by animals, to the extent permitted by applicable law.
If USPS marks your package as delivered but you cannot locate it, please:
- Check around the delivery location and with other members of your household or neighbors.
- Contact your local USPS office.
- File an appropriate missing-package or insurance claim with USPS.
- Contact us at hello@cutdacarb.com with your order number and USPS tracking number.
We will provide available shipping information and reasonable assistance with your inquiry. However, contacting us does not guarantee a refund or replacement for a package that USPS has marked as delivered.
For packages that are delayed or missing while still in transit, please contact USPS and contact us with your order number and tracking information so the shipment can be reviewed.
Refunds and replacements are handled according to our Refund Policy.
DIGITAL PRODUCTS
Digital products, including the Cut Da Carb Digital Recipe Book, are delivered electronically and are not physically shipped.